Shipping & Returns

Shipping:


We are now located in beautiful Colorado.  All InkStaks and RibbonStaks ship from CO. 

Our InkStaks and RibbonStaks are built as they are ordered.  Estimated shipping time (leaving our shop) for InkStaks and RibbonStaks is generally 7-10 business days, depending on the workload.  Holiday seasons may be longer.

 
Currently we ship to the US & Canada.  Please see "International Shipments" below if you live outside the US & Canada. International shipping rates apply to Canada.
 
We are online only.  We do not allow for customers to pick up items from us with the occasional exception of InkStaks & RibbonStaks by local customers.  Please email us at orders@stamperstorage.com to arrange a pick up time.

We ship via UPS and USPS.  InkStaks are shipped only via UPS unless you are in HI, AK, or overseas. 

Our shipping rates are based on the current UPS and USPS rates.  We prefer to ship UPS Ground because they provide us with a tracking number and up to $100 in insurance at no additional cost to our customers.  In the event that a package becomes lost or misdirected we can easily track it with UPS.
 


International shipments:
We do ship InkStaks internationally and have shipped as far as Germany!   If you would like to purchase other items internationally, please email us for a shipping quote and to make arrangements.  You are responsible to take care of ALL customs and duties taxes.
 
Shipping rates on the Original Scrapbox products do not apply to international orders, including Canada.  Workboxes and ScrapBoxes are shipped via freight line directly from the manufacturer and may take an extra week for processing.  Please email us for a shipping quote.
 
Shipping & delivery times to international locations will be longer than shipments to the US.  We will gladly give you an estimate on shipping and delivery times for international orders.
 
 


Returns:

Did you receive your item and change your mind?

Returns are accepted if you notify us within 7 days of receipt for a refund or exchange. We charge a 20% product restocking fee. Please pack the items securely and mail back to Stamper Storage at your cost. We do not refund shipping costs.  You may want to ship with a tracking number & insurance. We are not responsible for lost or misdirected returns

The following items are
not returnable (unless they are damaged in shipping):

* Custom built orders
* All Original ScrapBox products

Please contact us prior to making a return for instructions and the shipping address.

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